Indonesia internet economy - open banking disruption

Vibrant Technology Start-up Scene

• Indonesia’s digital business has formed a wide
ecosystem that incorporates e-commerce, travel, on-demand services, payment systems and Fintech platforms, etc.

• Online platforms become more sophisticated in leveraging technologies to provide services online.

• Digital economy in 2020 at $44bn, representing 4% of Indonesian GDP, was generated by thousands tech start-ups.

Trend of Embedded Finance

• Embedded banking products allows business to expand product offerings and improve user engagement and user experience.

• Non-financial firms increasingly offering financial products directly to their customers within their own apps and services via open APIs and partnerships

Battle for Consumer Relationship

• As competition continues to intensify surrounding ownership of customer relationship, online platforms are keen to find ways to retain customers.

• Super apps tend to provide immense services by their own, leaving other online platforms with small rooms to keep growing user base and maintaining it.

• Open bank, focuses more on enabling partners rather than interact with end customers, can help MSME build a more resilient business.

Growing Use of Data

• Most online platforms have cloud services to save data for business analytics. However, the usage of data is not as sophisticated as wellestablished tech firms.

• Through open banking partnership, third party apps will have access to banking data and bank will have more transactional data. Integration of data from both sides generates wiser and agile decision making.

|•SOURCE•| Articles :BANKING | Image :UNCTAD |

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